Phone Scheduler/Distributor

Glendale Office Building

Back to Schedule
Donate

Are you service oriented, ideally bilingual, a team player with good communication skills and understanding of the SRF teachings, and are you interested in joining the nuns in serving our Guru’s work in a spiritual environment? If so, we invite you to apply for this position, which interacts with SRF members and friends from all over the world.

Responsibilities

Works with the Spiritual Counseling Area receiving calls and email requests from SRF members requesting appointments with counselors.

Schedules counseling appointments in English. Language knowledge is a plus, particularly Spanish and Portuguese, but also German, Italian, French, or Japanese would be welcome. Schedules interpreters to help with calls, as needed.

Answers Spiritual Counseling Appointment Area incoming phone lines.

Researches phone numbers, calculating and recording relevant details, keeping records of appointments made and coordinating/updating calendar schedules for phone counselors.

Interacts with members, non-students and monastics, which requires the ability to assess situations and respond appropriately to requests.

Facilitates the handling of requests, providing information from internet if needed, from other areas in SRF, and so forth.

Makes phone calls to members regarding simple business matters, as needed.

Composes email replies to business-oriented requests.

Requirements

Bi- or multilingual preferred (especially Spanish and Portuguese, but also German, French, Italian, or Japanese would be welcome).

Ability to maintain strictest level of confidentiality.

Good verbal and written communication skills.

Good command of the English language, word usage, grammar, punctuation, and spelling.

Good understanding and knowledge of SRF principles and teachings.

Detail-oriented, organizational skills, and the ability to effectively prioritize.

Proficiency in Microsoft Office programs desired.

Good telephone skills, including remaining calm, exhibiting a friendly and professional attitude.

Flexible and amenable when dealing with a variety of personalities.

Local candidates only please. Please e-mail your resume and salary requirements to resumes@yogananda-srf.org. No phone calls please.

We offer a competitive benefits package that includes paid vacation and sick time as well as group medical, dental and vision plans, voluntary plans for life insurance, retirement and AFLAC, and a company sponsored disability plan.

Share this on